Article
Case Study

Case Study: Transforming Home-Improvement Lead Generation Through Full-Stack Marketing & CRO

👉 A 150%+ lift in sessions, a 393% increase in total event volume, and a 12% improvement in conversion rate after the new site launched.

Overview

Client ABC, a rapidly growing home-improvement brand, approached WD Strategies after six months of stagnation with a previous agency. Despite consistent marketing and a new website build, they were experiencing lower-quality traffic, low conversion rates, and declining visibility in competitive local markets.

Over the next 18 months, WD Strategies implemented a multi-phase growth strategy—beginning with marketing improvements on the inherited site and culminating in a full WD-designed Webflow rebuild optimized for conversion. Each phase delivered measurable increases in sessions, engagement, and high-value lead events.

The result:
👉 A 150%+ lift in sessions, a 393% increase in total event volume, and a 12% improvement in conversion rate after the new site launched.

Phase 1 — Baseline (Months 1–6): Prior Agency + Legacy Website

Before WD Strategies engaged, Client ABC:

  • Operated on an agency-built website with minimal optimization

  • Lacked meaningful SEO traction

  • Ran zero paid search ads

  • Had fragmented analytics and no behavioral tracking

  • Had a conversion rate materially below industry averages

Performance during Months 1–6:

  • Flat traffic trends

  • Inconsistent monthly lead volume

  • Underutilized channels

  • No structured CRO or analytics framework

This six-month period provided a clear benchmark for evaluation.

Phase 2 — WD Strategies Marketing Enhancements (Months 6–12)

When WD Strategies took over marketing, we immediately implemented:

1. Paid Digital Overhaul

  • New keyword structure built around homeowner intent

  • Negative keyword sweeps to eliminate waste

  • Conversion-optimized ad creative and sitelinks

  • Geo-targeting aligned to remodeler service radius

2. SEO & Organic Social Rebuild

  • Technical cleanup (indexation, schema, site speed, structure)

  • Local SEO (GBP optimization, location pages, NAP consistency)

  • High-authority content strategy targeting project-ready queries

  • Organic social calendar focused on projects, reviews, and brand trust

3. Analytics Implementation

  • GA4 conversions: phone calls + inquiry forms

  • MS Clarity heatmaps and scroll mapping

Results from Phase 2 (Months 6–12)

From the screenshot data (second image):

  • Sessions increased by 50%+

  • Average session duration increased by 86%

  • Event count (total conversions) increased by 193%

  • Phone calls increased by 270%

  • Form submissions increased by 142%

Organic Search and Direct traffic both showed strong lifts, signaling:

  • Better keyword visibility

  • Stronger brand trust

  • Higher intent traffic generated by paid + organic improvements

This phase confirmed that WD’s marketing was outperforming the previous agency even without a new website.

Phase 3 — WD Web Redesign & Full CRO Deployment (Months 13–24)

After proving channel performance, we transitioned to the high-leverage opportunity: rebuilding the website from the ground up with conversion optimization at the center, all while continuing to build upon digital marketing momentum.

Key Upgrades Implemented

  • Webflow rebuild with a performance-first layout

  • CRO-driven UX (sticky CTAs, trust badges, before/after galleries, offer modules)

  • Behavior-informed updates based on:


    • MS Clarity heatmaps

    • Scroll-depth tracking

    • GA4 pathing & drop-off reports

  • Reworked site architecture to improve search visibility

  • Stronger mobile experience for homeowners researching renovations on phones

  • Frictionless conversion points:


    • Persistent phone CTA

    • Click-to-call modules

    • Streamlined contact forms

  • Event tracking system:


    • Phone calls

    • Form fills

    • Button interactions

    • Gallery engagements

    • Scroll tracking

The new site went live January 1, 2025, allowing a clean comparison between:

  • Months 6–12: WD marketing + inherited website

  • Months 13–24: WD marketing + WD-built website

Results from Phase 3 (Months 13–24)

From screenshot #1 (the new WD website timeframe):

  • Sessions: 39,260 (+151.8%)

  • Average session duration: +3.7%

  • Total event count: 1,692 (+393.3%)

  • Conversion rate: 1.35% (+12.2%)

  • Phone call events: 1,395 (+745.5%)

  • Form events: 297 (+66.9%)

Top Channels Driving Growth:

  • Direct: +471% event growth

  • Organic Search: +245%

  • Paid Search: +3,200%

  • Referral + Organic Social: strong supporting lifts

These increases show a dual impact:

  1. More traffic at higher intent

  2. A site that converts at a meaningfully higher rate

Client ABC’s website now performs as one of the strongest in its regional segment, with high user engagement and reliable, trackable lead flow.

The Before/After Summary

Inherited Website + Prior Agency (Months 1–6)

  • Weak visibility

  • Poor engagement

  • Low conversions

  • No CRO strategy

WD Marketing Enhancements (Months 6–12)

  • 50%+ traffic lift

  • 193% increase in conversions

  • 270% lift in phone calls

WD Redesign + Full Optimization (Months 13–24)

  • 151% increase in traffic

  • 393% increase in total lead events

  • 745% increase in tracked phone calls

  • 12% conversion rate improvement even with much higher traffic volume

Conclusion:
Client ABC’s long-term investment in integrated SEO, PPC, analytics, and conversion-driven design resulted in one of the strongest turnarounds WD Strategies has achieved for a home-improvement brand.

The combined impact of improved traffic quality + a purpose-built conversion engine produced a sustained, compounding increase in lead volume—supporting higher revenue, better utilization of ad spend, and a scalable digital foundation for future growth.

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